Learn how we work

To discover what goes on behind the scenes at one of the world's most recognisable brands we have a variety of information packs to download below.

To find out more about McDonald's, just visit or You can also ask questions about McDonald's or see our quality scouts online at:


Support Materials

You can follow the journey of our ingredients from farm to fork with our food technology DVD. Watch the clip or order the DVD from us by emailing

Customer services

Every day in the UK, McDonald's serves over 2 million customers. Find out how we strive to beat their expectations by delivering only the highest levels of quality, service and cleanliness.

Financial information for students

In today's competitive business environment, the finance department plays a crucial role; not only by ensuring financial reporting and legal requirements are met, but also helping a company maximise its strategic capabilities.

Marketing information for students

McDonald's is one of the best known brands in the world. Learn more about the essential role marketing continues to play in creating, maintaining and breathing life into our brand image.

Recruitment and training information for students

McDonald's employs some of the best, most ambitious people on the job market. Whether they join as hourly paid staff or management trainees through graduate or A Level standard recruitment, they have the opportunity to develop a career which can take them to the very top.

Stock control information for students

To us, food quality begins at the very first link in the supply chain. All our ingredients have to meet exacting specifications and every detail of the supply chain is important to us, be it transport, delivery, or preparation of our food.


At McDonald's we believe that by putting our employees first in our business we will attract and retain the most dedicated and motivated people. This Prospectus explains our education credentials and the values which underpin our everyday business practice. To find out more about what we offer as an employer and training provider, download our Prospectus.