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McDonald's Free WiFi

Frequently Asked Questions

What is the wireless internet?

Wireless Internet, WiFi and WLAN all refer to a networking technology that uses radio frequency instead of physical wire to allow you to connect to the Internet when you’re in a wireless hotspot location.

Who is O2 WiFi?

It’s WiFi from O2. But unlike many other kinds of Wifi hotspots, O2 WiFii is free. And it’s available to everyone, whether you’re on O2 or not. You can sign up to O2 WiFi at any of our hotspots for free, fast and easy internet access. Then your phone, tablet or laptop will be signed-in automatically every time. No passwords or usernames to connect. And it won’t eat into your mobile data allowance. Just quick WiFi, whenever you’re near one of our O2 WiFi hotspots.

How secure is O2 WiFi

O2 WiFi’s wireless network is one of the most secure public access networks.
We have implemented a number of technologies to ensure your device and connection is as safe as possible whilst connected to one of our hotspots. We’ve created a personalised welcome page with your name displayed, so when you enter an O2 WiFi hotspot you know it’s genuine.
To help safeguard your connection it’s essential you take some basic steps to protect your device too:
•    Install and update anti-virus software and personal firewall
•    Use a secure VPN if connecting to a corporate network
•    Ensure you turn off automatic login facilities
•    Ensure your device is password of pin protected
•    Becareful not to leave credit card details exposed on screen
•    Only enter any personal banking details once you know the website is secure (look for the padlock icon on your browser, click on it to confirm it is secure)

How secure is your WiFi service in terms of personal data?

While you're connected to O2 WiFi your computer is connected to a public network and as such may be vulnerable. O2 recommends that users take precautions to protect themselves and have provided the some tips.  They include:

  • Look for web addresses starting ‘https’ when logging into website such as email, Facebook or Twitter – the ‘s’ means the page is encrypted and your details are more secure
  • Make sure sites are secure before entering your personal banking details – look for the padlock icon on your browser and click it to confirm the page is secure
  • Install and update well-known anti-virus software and personal firewalls to protect your appliances
  • Make sure you log out when your session ends – and make sure any ‘Keep me logged in’ check-boxes are not ticked
  • Use a secure, free VPN to connect to the internet – O2 recommends http://hotspotshield.com/
  • Ensure your computer is password-protected
  • Don’t leave your laptop unattended in a public place – or lock it if you absolutely have to leave it
  • Be careful not to leave credit card details exposed on-screen
  • Be careful when responding to emails – don’t divulge any personal or financial details, and remember that your bank will never ask you to send them your password or PIN
  • Shop sensibly – exercise caution and check reviews of sites you’re unfamiliar with
  • Avoid ‘phishers’ – sites that resemble a legitimate business but are in fact fakes designed to steal your personal details – by being cautious and protecting your personal details

Why do you need my details?

Registering an account with McDonald’s Free WiFi will make getting online even easier the next time you visit us. You will also have the opportunity to opt-in to hearing more from McDonald's occasionally. We also require personal information at login to comply with European Data Retention directives. This information may be made available to authorities as required, however we will not sell your information to any 3rd parties.

What are the terms and conditions?

The terms and conditions for use of the Free McDonald's WiFi Internet service can be found on the landing page when you connect to the WiFi service in a McDonald's restaurant.