Our crew trainers play an incredibly important role within McDonald's.
Becoming a crew trainer is the next step up from crew member. Our crew trainers are responsible for training our crew members for their day-to-day work serving customers, preparing food, keeping our restaurants and kitchens clean and tidy and working well as part of a team. As part of their role, they assess crew members' skills and offer them extra help with any tasks they may have problems with.
Many of our crew trainers have completed the
apprenticeships programme that we offer to all our employees. They support and mentor crew members as they complete their own apprenticeship and guide the crew member through his or her development programme.
Each McDonald's restaurant has at least one crew trainer.